Terms & Conditions

Also see our information page.

Price changes

Prices will normally only change 1-2 times per year based on changes in cost and currency rates, but are subject to change without notice. Prices are only bound when an order has been placed, paid and confirmed by Sigberg Audio.

Domestic (Norway):

Prices include VAT and shipping.  

International:

Prices include VAT / Sales Tax, any additional import fees and shipping. No hidden or additional fees.

Note: A small number of countries are not eligible for automatically calculated shipping. If you are unable to check-out, please get in touch to check if we can ship to your country.

Payments

Payment options are Visa, Mastercard, Klarna, and email invoice / international bank transfer. 

Payment is due as soon as the order has been placed. This also include orders made in connection with pre-order campaigns. The order will not ship until payment has been received in full. Payments made with credit card will be captured immediately.

Make sure you understand the expected delivery time before placing an order, and contact us if you are unsure.

Delivery

Typical transit time world-wide is 2-5 days depending on your location. Sigberg Audio can not be held liable for shipping delays. In the event of a shipping related damage, this will be handled on a case by case basis. The customer will typically get the choice between a discounted price or returning the product for a full refund.

Complaints

The customer must inspect and audition the product as soon as it is received, and report any problems, defects or damages in writing to support@sigbergaudio.no without delay. Pictures are to be included upon request. Complaints are handled on a case by case basis. The customer is free to return the product within 60 days, subject to the limitiations listed under "Returns" below.

Limitation of Liability

To the fullest extent permitted by applicable law, Sigberg Audio shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the purchase, use, or inability to use our products or services. This includes, without limitation, loss of profits, loss of business, loss of data, or business interruption.

Except where liability cannot legally be limited, the total liability of Sigberg Audio arising from or related to any product or service shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Customers are responsible for using and installing products in accordance with the instructions provided. Sigberg Audio shall not be liable for damages resulting from misuse, improper installation, modification, or use of the products in a manner inconsistent with their intended purpose.

Because consumer protection and liability laws vary by jurisdiction, some of the limitations described above may not apply in certain regions.

Returns

Return Address:  

Sigberg Audio, Ekornveien 1, N-1430 Aas, Norway

Always contact us before returning a product.

In Norway, online shopping is regulated by norsk lov om angrerett.

Warranty

5 Year Warranty & Service. Lifetime support.

Sigberg Audio offer a limited 5 year warranty on all our products. If you experience any problem at all, please contact us - and we'll sort it out! Our subwoofers and loudspeakers are built to last, but in the rare case of a problem, all components can be replaced and/or serviced. Finally, customer support is free for the life of the product (even for second hand owners). 
In short: Whatever, Whenever, We've got you covered!

Age of product must be verified by providing the serial number of the product and/or receipt of purchase.

If you disassemble or modify your Sigberg Audio product, the warranty will be voided. If the password protection on our amplifier modules are bypassed, the warranty on the drivers will be voided.

Privacy policy

Any information collected when customers place orders are used exclusively to be able to bill customers and ship to customers. Personal information are never shared with third parties. If you opt in to receive email from us, your email address will be used for this purpose only.

Any personal information will be deleted upon request, with the exception of necessary customer information retained for legal purposes in connection with accounting. 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at support@sigbergaudio.no